Questions On Your Mind
As a caring pet owner, there’s an endless stream of questions you need answered, and we’re more than happy to tell you everything you need to know. Take a look at the questions and answers below to see if your question is there. If there’s something else on your mind, feel free to get in touch with a member of our team today.
HOW CAN I ORDER?
Ordering can be as simple as placing and checking out through the website. You are also welcome to contact us through our social media pages and once you have placed your order an invoice will be created and provided. Following your order we will reach out to arrange delivery- please be as specific as possible in your order and leave contact information for us to reach you with!
ARE YOU ABLE TO SHIP TO ME?
Due to the unpredictability of post we are unable to safely ship our frozen product. In most cases delivery can be arranged and pick up is always an option. For non perishable items, we are able to ship most but you will have to contact us to let us know what you intend to have shipped and we can provide you with an estimate of shipping expenses.
ID LIKE TO TRY SOME FOOD BUT IM NOT SURE IF MY DOG WILL LIKE IT. CAN YOU ACCOMODATE THIS?
YES! We offer free samples to try, and if you do make a purchase and it ends up not working out- No worries! We will buy back every unopened LB!
HOW ARE YOUR RAW PRODUCTS PACKAGED?
Our grinds come in 1lb tubes and are packaged into 40lb cases. There is no minimum required order amount meaning you can order anywhere from 1lb to upwards of 1000lbs! 1/4lb pucks are available upon request/preorder with an extra charge.
DO YOU DO DOG TRAINING?
YES! We are still offering in home private lessons, and outdoor classes. Anything that can be done outdoors (nosework, tracking, obedience, barn hunt) will still be taking place and we aim to have a facility lined up for when the weather turns this fall!
DO YOU OFFER WALKING/PET SITTING SERVICES?
Absolutely! We are fully insured and offer dog walking, drop in's and overnight in home pet sitting services. Our staff are trained and certified in pet first aid, have years of experience and cannot wait to meet your beloved family members and treat them like their own!